Get help

If your circumstances are such that you could use our help with groceries, please contact us by phone. Phone us at (613) 836-7847 between Monday to Friday from 9:00 a.m. – 12 p.m. to book your appointment for the evening. The option to leave a message is no longer available; therefore, please continue to call back until you get through to the volunteer. If there are any concerns, please email the Client Coordinator at  

How to get help
You are able to come into our location and do your own shopping (Monday, Wednesday, Thursday, Friday evenings) or you can have food delivered to you on Tuesday evening in any given week. The delivered food is packed by evening volunteers in accordance with the size of your family and any special dietary needs you have indicated. A typical hamper is intended to provide about six days of food, and a family is allowed to visit the Food Cupboard once every 30 days.

Privacy notice
It is the intent of the Kanata Food Cupboard that any Personal Information collected by the Kanata Food Cupboard regarding donors or clients shall not be sold, shared, or otherwise disseminated without the express written consent of the individuals concerned.

Eligibility to receive assistance
You must be living in Kanata. (If you live elsewhere in Ottawa, other agencies may be able to help you.)  Details of your situation are not mandatory.  We do, however, need to know who we are helping.  Your name and special requirements are placed in a confidential client care and tracking software system.  The number of clients we assist is important information for ensuring foundation and government grants and community funding.

You may receive food every 30 days for however long your circumstances require.
Exceptions can be made for food sooner than 30 days in consultation with our Client Coordinator.